Achieving Startup Success: Comprehensive Guide to Business Growth

Achieving Startup Success: Comprehensive Guide to Business Growth

Note: This article was updated on March 11, 2025. Embarking on the entrepreneurial journey requires a blend of strategic planning, adaptability, and resourcefulness. This guide addresses common questions and provides insights into achieving startup success, effective customer acquisition and retention, cost-effective marketing strategies, and the significance of women-led startups. Frequently Asked Questions (FAQs) 1. What are the foundational steps to ensure startup success? Developing a Solid Business Model: A robust business model outlines how your startup creates, delivers, and captures value. It serves as the blueprint for your operations, revenue streams, and customer engagement strategies. Understanding Your Market and Customers: Conduct thorough market research to identify your target audience’s needs, preferences, and pain points. This understanding enables you to tailor your offerings effectively. Building a Strong Team: Assemble a diverse team with complementary skills. A cohesive team drives innovation, problem-solving, and business growth. 2. How can accelerators enhance a startup’s growth trajectory? Access to Resources and Mentorship: Business accelerators provide startups with essential resources, mentorship, and networking opportunities, facilitating rapid growth and scalability. Structured Programs: Accelerators offer structured programs that guide startups through product development, market entry, and scaling strategies, reducing the trial-and-error phase. Investor Connections: Participation in accelerator programs often culminates in demo days, where startups pitch to potential investors, increasing funding opportunities. 3. What are effective strategies for customer acquisition and retention? Leveraging Multiple Channels: Utilize various channels such as social media, email marketing, and content marketing to reach and engage potential customers. Delivering Exceptional Customer Service: Providing outstanding customer service fosters loyalty and encourages repeat business. Implementing Loyalty Programs: Rewarding repeat customers with exclusive offers or discounts enhances retention rates. 4. What low-cost marketing strategies can startups employ? Content Marketing: Create valuable content that addresses your audience’s needs, establishing your brand as an industry authority. Social Media Engagement: Actively engage with your audience on social media platforms to build brand awareness and foster community. Guerrilla Marketing: Implement creative, unconventional marketing tactics to generate buzz without significant expenditure. Partnerships and Referrals: Collaborate with complementary businesses and encourage customer referrals to expand your reach organically. 5. How are women-led startups breaking barriers in the entrepreneurial landscape? Increasing Representation: Women-led startups are challenging traditional norms, leading to a more inclusive entrepreneurial ecosystem. Access to Funding: Initiatives and organizations are emerging to support women entrepreneurs in securing necessary funding and resources. Role Models and Mentorship: Successful women entrepreneurs serve as role models, inspiring and mentoring the next generation of women leaders. Diverse Perspectives: Women-led startups bring diverse perspectives, fostering innovation and addressing a broader range of market needs. 6. How does digital marketing contribute to business success? Enhanced Online Visibility: Digital marketing strategies, including SEO and social media marketing, increase your brand’s online presence, making it easier for potential customers to find you. Cost-Effective Targeting: Digital marketing allows precise targeting of specific audience segments, optimizing marketing budgets and improving ROI. Data-Driven Decisions: Digital platforms provide analytics that help businesses understand customer behavior and refine marketing strategies accordingly. 7. What are some stealth marketing tactics used by successful entrepreneurs? Organic Promotion: Leveraging word-of-mouth and organic promotion through satisfied customers and influencers can be more effective than traditional advertising. Authentic Engagement: Building genuine relationships with customers and providing exceptional experiences encourage organic growth and brand loyalty. Strategic Partnerships: Collaborating with other brands or influencers can expand reach and credibility without significant marketing spend. 8. How can startups create products that resonate with women? Developing a Hero Product: Focusing on creating a standout product that meets the specific needs and preferences of women can drive brand recognition and loyalty. Prioritizing Fit and Functionality: Ensuring products offer both aesthetic appeal and practical functionality enhances their desirability among women consumers. Engaging Customers in Development: Involving women in the product development process through feedback and testing ensures the final product aligns with their expectations. Selective Retail Strategies: Utilizing a combination of direct-to-consumer models and strategic retail partnerships can effectively reach and serve women customers. 9. How should startups approach selecting the right investors? Aligning Vision and Goals: Ensure potential investors share your startup’s vision and long-term objectives to foster a harmonious partnership. Assessing Value Beyond Capital: Consider the additional value investors bring, such as industry expertise, networks, and mentorship. Understanding Investor Expectations: Clarify the level of involvement and expectations investors have to ensure alignment with your startup’s culture and operations. Conducting Due Diligence: Research potential investors’ track records and existing portfolios to gauge their suitability and alignment with your startup’s mission. 10. What role does customer development play in a startup’s success? Hypothesis Testing: Customer development involves validating business assumptions through direct customer feedback, reducing risks associated with untested ideas. Iterative Improvement: Engaging with customers allows startups to iteratively refine their products or services based on real-world insights. Building Customer-Centric Solutions: Focusing on customer needs ensures that the startup’s offerings are aligned with market demand, enhancing the likelihood of success. 11. How Can Startups Overcome Common Challenges? Startups often face various challenges that can hinder growth. Below are key hurdles and how to navigate them effectively: Limited Funding & Financial Constraints Bootstrapping and reinvesting profits can sustain early growth. Seeking grants, accelerators, or angel investors can provide additional capital. Managing cash flow efficiently ensures operational stability. Talent Acquisition & Retention Hiring skilled professionals within budget constraints is difficult. Offering remote or flexible work arrangements can attract top talent. Providing career growth opportunities increases employee retention. Competitive Market Pressure Differentiating your product through unique branding and value propositions helps. Monitoring competitors and industry trends keeps you ahead. Engaging customers through storytelling and brand authenticity builds loyalty. 12. What Are the Best Tools and Technologies for Startups? Leveraging the right tools can optimize operations, marketing, and customer engagement. Here are essential tools: Project Management & Collaboration Trello, Asana, or Monday.com help streamline workflows. Slack and Microsoft Teams enable seamless team communication. Marketing & Customer Engagement Mailchimp or HubSpot for email automation and lead nurturing. Buffer and Hootsuite for social media scheduling and analytics. Customer Relationship Management (CRM) Salesforce,

10 Proven Strategies for Engaging Corporate Sponsors and Investors in Accelerator Marketing in 2024

corporate sponsors

Indeed, as most of the startups today operate in the technology and innovation sector, attracting corporate sponsors and investors has turned into the significant focal point for enhancing the efficiency of accelerator programs. These programs depends’ mainly on outside social relations for development, and the correct associates offer boundless potential. But how can you get to those stakeholders and interest them for your purpose? Here are the top 10 tips which have to help you to get the attention of corporate sponsors and investors in accelerator marketing. 1. Define Your Unique Value Proposition Another problem is that corporate sponsors and investors are surrounded with partnership propositions. To do so, your accelerator program has to have a strong value proposition. What are the unique characteristics of their program that differentiates it from the rest? How will it benefit the sponsors or investors that you are targeting to invest in your business? An effective UVP will assist in disseminating the message as to why they need to spend their time, money or other resources in the program. For instance, if your accelerator deals with sustainability startups, you should point to how corporate sponsors and the investors will be wise in associating with such ventures with a positive impact on the environment. It informs potential partners on the benefits of engaging your program so that they will not hesitate to do so. 2. Leverage Storytelling in Marketing Promotion to the corporate sponsors and investors has nothing to do with just numbers. That said, how, you communicate your accelerator’s story has a large part to play in the kind of attention it gets. It is effective when the success stories are narrated to the public, explaining the roles which your accelerator played towards the growth of startups. Proving the need for your accelerator, industry examples of some of the success that have been achieved in the past demonstrates that your accelerator should be worth the investment. Bring some human interest angle in that tale of success and show how these sponsors or investors were part of that success story. I will continue the storytelling from the previous lesson, as it is a very powerful technique to demonstrate how successful your accelerator is with the ability to engage corporate sponsors and investors as participants of this success. 3. Tailor Your Approach to Specific Industries The presence of a sponsor or investor is not always a guarantee that the organization, project or business venture is in safe hands. Depending on which industry the accelerator is targeting, when approaching the corporate sponsors and investors these elements should be well understood. Consumers in certain industries do not respond to general communication strategies so targeting the right audience guarantees you are communicating to the decision makers. For instance, if you are aiming at a technology firm, stress on how your startups operate within the technology domain and address issues that will benefit the sponsor. If your promotion is directed to a particular kind of investor like the sustainability-focused one, describe the accomplishments of your accelerators’ green startups. In discussions with the corporate sponsor or investor, ensure that you are providing information that relates to their particular industry so as to increase the chances of their response. 4. Build Strong Relationships and Networks The development of many-faceted corporation-sponsor or investor relations is a continuous not singular process. Ongoing engagement is key. Make your sponsors attend industry events, take the sponsors to networking occasions where they can be introduced to the startups of your accelerator. If the corporate sponsors and investors share the feeling of owning a part of the community in which you are working, they are likely to support you by sponsoring your program, or investing in it. The cultivation of the relationship doesn’t occur immediately; it involved hard work and connection with the people. After gaining the corporate sponsors and investors’ trust in your brand and accelerator, they will be willing to support you. 5. Provide Meaningful Exposure for Sponsors Among the things that corporate sponsors have keen interest is the marketing opportunities that they get from sponsorship. As for the corporal sponsors, they expect to get massive visibility for their brands in return to their contribution. Ensure that you create your accelerator marketing strategy in a way that will avail various opportunities through which it can popularize itself. Namely, it can cover a branding strategy at an event, recognition on social media and your webpage, and shared campaigns. This is the reason why it is important for sponsors to be given a chance to market their association as this will make them feel that they are talented and that their investment counts. 6. Showcase the ROI for Investors Corporations and investors’ main motivation remains profit-making, which will always be reflected by ROI. In order to convince your target investors you have to clearly demonstrate the returns on investment and the strategic value of collaborating with your accelerator. This entails proving the returns previously received by other companies sponsoring or investing in similar activities. Emphasize on the increased exposure, emerging new business and the opportunities for your accelerator that has availed this support. Thestdout provides pure examples of such tangible benefits: factors such as the stock of successful new companies, the spectrum of recognition, and the visibility of a brand. The stakeholders such as the investors and the corporate sponsors do expect benefits from investing in sports or sponsoring a sports event, team or person. 7. Utilize Digital Marketing for Outreach Given the modern day communication technology, your communication to the corporate sponsors and/or investors does not have to be hand to hand from a meeting or a telephonic conversation. This makes digital marketing an important means of reaching out to the concerned stakeholders. Many people are waiting for such opportunities, so you need to promote your accelerator through email campaigns, LinkedIn outreach, various content marketing on the Internet, etc. Digital presence helps to build practicing impression, and it presents yourself and your company’s flexibility, which is

7 Proven Strategies for Unlocking Success: Positioning Accelerator Programs in a Competitive Market

positioning accelerator programs

  In this fast paced and innovation driven world accelerator programs have become a critical factor for startups looking to grow quickly hence providing aspiring entrepreneurs with the necessary resources, mentorship and networking opportunities to fast-track their growth in their startups and brands. Despite the rise of numerous accelerator programs across various industries, the market has become highly competitive. This article gets deep into strategies for positioning accelerator programs in a competitive market. We shall discuss how to enhance the appeal of your program, differentiate from competitors and ensure sustained growth and success in a crowded space so let’s explore how your accelerator program can shine in today’s business environment. 1. Identifying and Focusing on a Niche You have to note that the first step you take to positioning accelerator programs in a competitive market is to always identify and focus on a niche that fits your interest. Every accelerator program has special strength but the key is to focus on one specific area that differentiates you from other programs and this could mean specializing in a particular industry like fintech or healthcare with a specific business model like social enterprise and this cold be a game changer to your brands position. By putting your focus on your program it becomes more attractive to startups that align with your expertise. A healthcare focused accelerator can focus its offerings to the unique challenges that are faced by the healthcare startups thus providing more relevant resources and mentorship compared to a general program. Positioning accelerator programs in a competitive market requires differentiating your brand as a leader in a targeted niche giving startups a compelling reason to choose your program over others existing in the market as well. 2. Building a Strong Value Proposition Once you identify your niche the next step is to craft a strong value proposition. Normally, your value proposition is essentially the unique promise of value that your program delivers to startups. The value proposition must be clear, compelling and differentiated from other accelerator programs. Think about the specific advantages your program offers and determine whether your program has a strong network of industry leaders? Is there a clear path to securing funding for graduates? Do you offer hands-on mentorship from experienced entrepreneurs? A strong value proposition answers these questions and communicates why startups should choose your program over others. For example, Y Combinator, one of the world’s most successful accelerator programs, offers startups an invaluable network of alumni and investors, as well as access to top-tier mentorship. These components are clearly highlighted in their value proposition, making their program stand out. Similarly, positioning accelerator programs in a competitive market requires clearly articulating what makes your program special and how it can drive startup success. 3. Leveraging Success Stories Usually, testimonials are powerful tools for positioning accelerator programs in a competitive market and startups looking for an accelerator want to know that your program can deliver results. Sharing real-life examples of past success demonstrates that your program has a proven track record. Always make sure that you tell the success stories of startups that have benefited from your accelerator program previously and make sure to highlight their growth before, during, and after their time in your program. Include metrics like revenue growth, successful funding rounds and notable partnerships. These success stories build credibility and an emotional connection with prospective startups by showing them that they too can achieve great things by joining the program. For example Techstars frequently showcase their success stories from their alumni illustrating how they’ve helped companies grow from small startups to well-known industry players. These stories are a testament to the effectiveness of the program and help position Techstars as a leading accelerator in the market. 4. Cultivating a Strong Network of Mentors and Investors A key element of positioning accelerator programs in a competitive market is offering access to a strong network of mentors and investors therefore startups choose accelerator programs not only for the resources and structure but also for the connections they can make during the program. A wide network is essential for driving the growth and success of startups Make sure your program is connected to industry leaders, successful entrepreneurs and investors who are willing to offer guidance and invest in the startups because the strength of your network can be a major selling point. Promote the expertise of your mentors, the quality of your investors, and how these connections have directly contributed to the success of your alumni. Startups often consider the strength of an accelerator’s network as a critical factor when choosing which program to join. By building and promoting your network, you can differentiate your program and attract high-quality startups. 5. Offering Tailored Support and Resources An important aspect of positioning accelerator programs in a competitive market is the level of customized support and the resources you may offer to startups. Most of these startups are more likely to join programs that are tailored to their specific needs and goals. This could include mentorship, workshops and resources that address the special challenges of every startup. Lets say for example a B2B SaaS startup will have different needs compared to a consumer facing product startup. Normally offering individualized support demonstrates that your program is focused on the success of each startup which is a major push in the competitive market. Moreover, your program should provide specialized resources that are hard for startups to access on their own, such as legal advice, marketing strategies, or technical expertise. The more value you can offer beyond standard support, the stronger your position in the market will be. 6. Creating a Strong Brand Identity Branding plays a significant role in positioning accelerator programs in a competitive market. A strong brand helps your program stand out and leaves a lasting impression on prospective startups. It’s not just about having a visually appealing logo or website—your brand is the overall perception of your program. To make sure that you come up with a

Top Startup Accelerators In Kenya 2024

Top Startup Accelerators In Kenya 2024

Startup accelerators are programs designed to help startups grow quickly by providing resources, mentorship, and funding. By joining a startup accelerator program, you can gain valuable knowledge and skills that will help you grow your business. You’ll have access to expert advice and resources to help you overcome common challenges startups face. Additionally, you’ll have the opportunity to network with other entrepreneurs and investors, which can help you build valuable connections and partnerships. Kenya has a growing number of startup accelerators, making it an attractive destination for entrepreneurs looking to launch their businesses. Research shows that there are currently over 50 startup accelerators and incubators in Kenya. With so many options to choose from, it can be hard to know which programs are the best fit for your business. That’s why we’ve compiled a list of the top startup accelerators in Kenya. Whether you’re in the ideation stage or looking to scale your business, these programs can help you take your startup to the next level. Image Source What’s the History and Evolution of Startup Accelerators in Kenya? The first startup accelerator in Kenya was the iHub, which was launched in 2010. Over the past decade, this initiative has left an indelible mark on the startup ecosystem, nurturing and guiding more than 450 startups with ongoing impact. Since then, the country has seen a surge in the number of startup accelerators, with both local and international players setting up shop in the country. The rise of startup accelerators in Kenya can be attributed to the country’s growing startup ecosystem, fueled by a young and tech-savvy population, a supportive government, and a growing pool of investors. Types of Accelerators There are several types of startup accelerators in Kenya, including industry-specific accelerators, general accelerators, and corporate accelerators. Industry-specific accelerators focus on startups in a particular industry, such as fintech or healthcare. General accelerators, on the other hand, work with startups from a wide range of industries. Large corporations operate corporate accelerators, which concentrate on supporting startups that are developing solutions directly relevant to the corporation’s business objectives. Key Players in Kenya’s Startup Accelerators Starting a business can be daunting, especially if you are new to the industry. In this case, you’ll be looking to grow your startup, having an awareness of the key players in the country’s startup accelerators. Here are some of the most notable startup accelerators in Kenya, Notable Accelerators Kenya has a thriving startup ecosystem, and several accelerators have emerged to support early-stage startups. Some of the notable accelerators in Kenya include: Nailab: This accelerator provides mentorship, funding, and workspace for entrepreneurs to develop and scale their businesses. Nailab has incubated over 50 startups, including award-winning companies like Kopo Kopo and Eneza Education. Founder Institute: This is the world’s largest pre-seed startup accelerator, with chapters in over 200 cities worldwide. The Nairobi chapter was launched in 2024, providing early-stage entrepreneurs in Kenya with access to mentorship, training, and resources to turn their ideas into successful businesses. Ninja Accelerator Africa: The Japan International Cooperation Agency (JICA) launched this startup support initiative in 2020 to promote entrepreneurship and innovation in emerging countries. Ninja Accelerator Africa supports Kenyan startups showing high-growth potential with strategic partnerships, mentorship, and training. Nairobi-Based Startup Accelerators Nairobi, our capital city, is home to several top accelerators that cater to startups in various stages of growth. Some of the most popular Nairobi-based accelerators include: Antler Kenya – Antler Kenya is a global startup generator and early-stage venture capital firm that invests in exceptional people with the potential to build scalable businesses. They offer a 6-month program that provides funding, mentorship, and access to a global network of investors and experts. They unite entrepreneurs from diverse backgrounds to create impactful companies. Nailab – Nailab is an innovation hub that provides startups with access to funding, mentorship, and office space. They offer a 6-month incubation program that provides startups with the resources they need to grow and scale their businesses. Are you probably wondering how good they are? You can hear from one of their client’s testimonial , “Nailab gave my business the chance to continue when all hope was lost. The program I went under not only helped me finance my innovation’s product developments, but also refine my business model. The Nailab team went above and beyond to equip me with supplementary knowledge I was learning in the class to better implement it.” iBizAfrica—iBizAfrica is a startup incubator based at Strathmore University in Nairobi. It is part of @iLabAfrica and fosters youth entrepreneurship in ICT by providing a supportive environment. It offers mentoring, seed capital, legal and financial advice, relevant training, and physical resources to start-ups. Additionally, it provides business incubation facilities, establishes links with other incubation centres globally, forges industry partnerships, and connects investors with potential technology entrepreneurs. Regional Accelerators In addition to Nairobi-based accelerators, there are also several accelerators that operate across the country and cater to startups in different regions. Some of the most popular regional accelerators include: LakeHub—LakeHub is an innovative non-profit organization hub based in Kisumu, a city in western Kenya. It is focused on empowering Africa’s youth with essential skills and knowledge. Its Incubation program supports early-stage businesses, particularly women-led, by offering comprehensive support, guidance, and resources to help entrepreneurs turn their ideas into successful ventures. EldoHub—EldoHub is an innovation hub based in Eldoret, a city in western Kenya. It is dedicated to empowering youth and women by equipping them with the necessary skills to thrive in the emerging ICT industry and bridging the skills gap in Africa’s job market. It also offers startups various services, including mentorship, funding, and access to office space and resources. Sector-Specific Accelerators Finally, there are also several sector-specific accelerators that cater to startups in specific industries. Some of the most popular sector-specific accelerators include: The Baobab Network—The Baobab Network is an accelerator that focuses on helping new technology businesses get off the ground in Africa. It provides startups funding, mentorship, and a global platform to grow

Accelerator Marketing: 5 Effective Tips and Strategies

Accelerator marketing is a powerful tool that can help you grow your business at an incredible pace. It’s a strategy that involves using various marketing techniques to accelerate the growth of your business. This can include everything from social media advertising to email marketing to content marketing and more. The goal of accelerator marketing is to help you reach a wider audience and generate more leads and sales in a shorter amount of time. By combining different marketing tactics, you can create a powerful marketing machine that will help you achieve your business goals faster than ever before. Whether you’re a startup looking to gain traction or an established business looking to take things to the next level, accelerator marketing can help you get there. The key to successful accelerator marketing is to have a clear strategy in place. You need to know exactly what you want to achieve and how you’re going to get there. This means identifying your target audience, understanding their needs and pain points, and developing a marketing plan that speaks directly to them. With the right strategy in place, you can create a powerful marketing campaign that will help you achieve your business goals and take your business to new heights. Understanding Accelerator Marketing Definition and Scope Accelerator marketing refers to the process of promoting and building awareness around startup accelerators. Startup accelerators are programs that provide support and resources to early-stage startups, typically in exchange for equity. Accelerator marketing involves creating and executing marketing strategies to attract potential startup applicants, investors, and mentors to participate in the accelerator program. The scope of accelerator marketing includes various digital marketing channels, such as social media, email marketing, and search engine optimization, as well as offline marketing channels, such as events and conferences. History and Evolution Image source The concept of startup accelerators dates back to the early 2000s, with the launch of the first accelerator program, Y Combinator. Since then, the number of accelerator programs has grown significantly, with hundreds of programs now available worldwide. Accelerator marketing has also evolved over time, with the emergence of new digital marketing channels and the increasing importance of branding and community building in the startup ecosystem. Types of Accelerators There are various types of accelerator programs, each with its own focus and target audience. Some accelerators focus on specific industries or technologies, such as healthcare or artificial intelligence, while others are location-based, targeting startups in specific regions or cities. Some accelerators are also affiliated with universities or corporations, providing additional resources and connections to startups. Understanding the different types of accelerators can help startups determine which program is the best fit for their needs and goals. Accelerator marketing plays a crucial role in promoting and building awareness around startup accelerator programs. By creating and executing effective marketing strategies, accelerators can attract potential startup applicants, investors, and mentors, and ultimately contribute to the growth and success of the startup ecosystem. Strategic Planning for Accelerator Marketing When it comes to accelerator marketing, strategic planning is crucial for success. By setting clear objectives, analyzing your target audience, and developing a strong brand and positioning, you can create a marketing strategy that effectively promotes your accelerator and attracts the right startups. Image Source Setting Objectives The first step in strategic planning for accelerator marketing is to set clear objectives. This involves defining what you want to achieve with your marketing efforts, such as increasing the number of applications to your program, improving the quality of startups that apply, or increasing your brand awareness within your target audience. To set effective objectives, consider using the SMART framework, which stands for Specific, Measurable, Achievable, Relevant, and Time-bound. This will help ensure that your objectives are clear, quantifiable, realistic, relevant to your overall goals, and achievable within a specific timeframe. Target Audience Analysis Once you have clear objectives in place, the next step is to analyze your target audience. This involves understanding who your ideal startups are, what their needs and pain points are, and how they prefer to consume information and engage with brands. To conduct a thorough target audience analysis, consider using a combination of quantitative and qualitative research methods, such as surveys, interviews, and focus groups. This will help you gather insights into your target audience’s demographics, psychographics, and behavior, which you can use to tailor your marketing messages and tactics to their specific needs and preferences. Image Source Branding and Positioning The final step in strategic planning for accelerator marketing is to develop a strong brand and positioning. This involves creating a unique and memorable brand identity that resonates with your target audience and differentiates you from your competitors. To develop a strong brand and positioning, consider using a combination of branding and messaging techniques, such as creating a brand personality, developing a unique value proposition, and crafting compelling messaging that speaks directly to your target audience’s needs and aspirations. This will help you establish a strong and consistent brand presence that attracts the right startups and builds long-term relationships with your audience. 1. Marketing Channels and Tools Accelerator marketing requires a strategic approach to reach and engage with the right startups. Below are some effective marketing channels and tools to consider: Digital Marketing Digital marketing is a cost-effective way to reach a large audience. It includes various channels such as email marketing, social media advertising, and search engine optimization (SEO). Email marketing is a powerful tool to nurture relationships with startups and keep them informed about your program. Social media advertising can help you reach a wider audience and generate leads. SEO enables you to rank higher in search engine results and increase visibility. Public Relations Public relations (PR) is a way to build your brand and reputation. It involves creating and distributing press releases, pitching stories to journalists, and securing media coverage. PR can help you reach a wider audience and increase credibility. It’s important to have a clear message and story to tell, and to target the right